Refund Policy

We have a 48 hour cancellation cancellation/refund policy, which means that you have up until 48 hours before your scheduled pick up to cancel our service.

To start a return, you can contact us at kirch@wepickupyourchristmastree.com.

You can always contact us for any return question at kirch@wepickupyourchristmastree.com. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received your request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at kirch@wepickupyourchristmastree.com.